Process
We apply a closely managed process to seamlessly implement our data mining and claims recovery program. Our customized process begins with the assignment of an experienced project team composed of key members of our company. The goal of the team is to minimize the efforts of your staff, quickly and efficiently implement the data mining and claims recovery program, and develop the support network for the unique needs of your business and customers.
- We provide a simple step by step implementation plan that has streamlined the process for more than 20 new clients.
- We coordinate an easy-to-generate monthly claims data transfer containing standard fields. We thoroughly test your data prior to production.
- We coordinate the processes for easy retrieval of claims history information.
- We draft and help coordinate announcements of the programs both internally and to self-funded accounts.
- We customize letters to your members and identify individuals or groups to be excluded from the program.
- We help coordinate the transition from a prior vendor or internal process without disruption.
- We review your contract language and provide suggestions to enhance recovery potential.
- We understand and meet the unique reporting needs of your business.
Our team is expert at problem solving, and we communicate updates throughout the process. We identify your specific needs and tailor the program for you.
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